Rob was very helpful throughout the entire process. He was very patient with all the questions my fiancee and I had throughout the entire process, especially since we were first time home buyers. The second he knew something about the loan, we were the first people he would tell. There was never a moment when we were left in the dark to guess at what could be going on. That gave us the peace of mind and the confidence to keep going forward with the process. He really is the best in the business.