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ServiceMac will be closed from November 25 to 26. Customer Service will resume normal business hours on Saturday, November 27 at 9:00 AM ET. We wish you and your family a safe and happy Thanksgiving holiday.

Hurricane Impact: Your health and safety are a critical priority at this time. To aid you in preparation, we wanted to ensure you have all of the disaster relief resources when it comes to your home. In the event that your property incurs damage, reach out to your homeowner’s insurance company. Additional Tools: Claims Assistance (833) 811-3064 | FEMA (800) 621-3362, option 2 | Red Cross (800) 733-2767

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Hours and Phone

Monday – Friday 8:30 am to 8:00 pm ET

Saturday 9:00 am to 3:00 pm ET

Customer Experience: 1 (855) 223-0740

Mailing Address

Payment Address
Nationwide Mortgage Bankers, Inc.
P.O. Box 105178, Atlanta, GA 30348-5178

Correspondence Address:
P.O. Box 100100, Duluth, GA 30096-9377

Qualified Written Request:
P. O. Box 100101, Duluth, GA 30096-9377